How to Purchase on trowelwallets.com

It is easy to shop on trowelwallets.com. We do not have the limits of total amount and the number of orders. If you want to buy, please follow the prompt. You can choose any item and add it to the shopping cart(You need to register in our site). You can follow the prompt to place the order.

How to ship the item to you?

Your order has been placed and after we receive the information of cleared payment.In some cases this may take 2 to 3 days depending on your bank.Once received Our staff will arrange your item from our warehouse. If the item you ordered is still in stock ,the dispatch process with confirmation email will be sent to you, you can cancel the order and increase or reduce your order at any time. If it has not been dispatched, you can not cancel or reduce the items you have ordered after dispatch. You can check the package with its tracking number. We will arrange the shipment in 7-21 days after cleared payment.

How to calculate the ordering cost?

It is made up by two parts. One is the price of the item showed on the website, which is already including all our charges. And the other is freight charges from Indonesia to your country according to the charging standard of Indonesia post ,EMS or dhl.

How long to receive my item?

Since you have place the order and payed for it, you will receive by Indonesia post in 7 to 21 days , with Dhl 7 days and ems 8 to 10 days 5-6.Sea freight with larger items can take up to 10 weeks depending on weather conditions custom control and holidays.Postal service is displayed at check out for your selected country. You will receive the goods which is sent by post or express service and Of course you do not have to pay extra fee when you have received your package for postal service.